After confirmation of any Package request: 50% of tour package cost required immediately to book all the respective services. 15 Days prior to arrival date: 25% of tour package cost required. 07 Days prior to arrival date: 100% of tour package cost required. All payments must be notified by an e-mail format only with attached transaction details. Payment terms are subject to change at the time of booking as per Hotel Policy and High Season. We will not entertain any credit facility.

All cancellations must be made in e-mail format only. Any cancellation at 45 Days prior to arrival date – No charge Any cancellation between 45 Days – 30 Days prior to arrival date: 25% of tour fare charge Any cancellation between 30 Days – 21 Days prior to arrival date: 75% of tour fare charge Any cancellation less than 15 Days: 100% of tour fare charge

If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at holidays@justgokashmir.com.