At Just Go Kashmir Private Limited, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or communicate with us.

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1. Information We Collect

We may collect the following information:

Full name

Contact number

Email address

Residential address

Identity documents (where required for hotel bookings)

Travel details and preferences

Payment information required to process bookings

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2. How We Use Your Information

Your information is used to:

Confirm and manage your travel bookings

Reserve hotels, transportation, and tour services

Provide customer support

Process payments and refunds

Send booking confirmations, invoices, and travel updates

Comply with legal and regulatory requirements

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3. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with:

Hotels and houseboats

Transport providers

Government authorities when legally required

Payment gateways and banking partners

Other travel service providers necessary to complete your booking

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4. Data Security

We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

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5. Payment Security

Online payments are processed through secure and trusted payment gateways. Just Go Kashmir Private Limited does not store your complete debit card, credit card, or banking credentials on its systems.

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6. Cookies and Website Usage

If you visit our website, cookies or similar technologies may be used to improve website functionality, analyze traffic, and enhance your browsing experience.

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7. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Update your contact details

Request deletion of your information where permitted by law

Certain information may be retained where required for legal, accounting, or operational purposes.

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8. Third-Party Services

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party platforms.

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9. Children's Privacy

Our services are intended for travelers of all ages; however, personal information relating to children should be provided only by a parent or legal guardian as part of a booking.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication on our website or through other official communication channels.

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11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our official customer support channels.